Targeting your key demographic online
is getting harder and harder. While new portals that offer information to niche
markets spring up like summer weeds, it is hard to decipher the legitimacy of
not only their readership, but the depth and significance of their content, the
source of their traffic, and the accuracy of their traffic reporting. The
reasons for this lie in not only the increasing popularity of the internet for
all ages, but the costs and low expected results now associated with
"targeted" marketing campaigns.
Initially, the online marketing boom
mainly changed the daily habits of adolescents, college kids, and young
entrepreneurs. Now, Grandparents look forward to e-mails with fresh picture
attachments, and more people meet their significant others on the web than they
do at speed-dating convention. If there is an interest, someone has created a
way to profit from it online. While the readiness of information is a
convenience, it has led to a whole new set of concerns for small business
owners.
Who can you
trust to get your message across to the professionals who need your services? I
am sure that there are many websites that consider themselves home to the
community that can jump start your business. Claiming to be fueled by expert
credentials, with an "opt-in" readership of people waiting to be sold
on your breakthrough methods or product, these websites seem to be the answer
to marketing prayers. For the small fee of $30,000+, you too can speak to these
managers and share your wisdom.
How is this possible for the small business
owner to justify? How can you trust that the website is representing their
credentials appropriately, and that investing with them will be safe and, most
importantly, productive? It is an excellent possibility their compiled
"subscriber" lists come from others' saleable data. There's also the
chance that many of those e-mail addresses will prove to be invalid.
Unless the World Wide Web takes
measures to institute standards and credential guidelines for information
portals, here are a few tips to help evaluate a site before you invest in their
sales and marketing packages:
• How did they compile their subscriber
list? How do they maintain that list to minimize the number of invalid e-mail
accounts that it contains?
• Where do they get their content? From
other site's feeds, or do they create it in house? How often do they update
this information (weekly, monthly, never)? Always ask this question, and then
complete due diligence to confirm that the information portal does post in this
time frame, and that articles are not reposted or recycled articles from
another online portal.
• How often do they send out mass
e-mails to their subscriber list? If the website sends out new information more
than two times a week, there is a lower chance that their messages will be
highly regarded or even noticed.
• Who are their key authors and senior
management? What are their credentials? Make sure that those writers and
managers have a thorough understanding of the topic they sell, as well as
commensurate credentials.
• How long has the information portal
been operating under that domain name and in that in capacity? My "rule of
thumb" is to beware of any site that has more then 8k subscribers per year
in operation.
• Survey your clients and prospective
clients. See where they actually call home on the web. If a significant
percentage (40%-50%) of these clients are at least somewhat familiar with the
information portal you are considering investing with, it is probably a safe
investment.
• Spend some time looking at the ads
that are currently on the site you are interested in. Are you impressed with
the amount of visibility they receive? Are the posted ads from quality
companies that you feel are in keeping with the message of the site?
• Are their a lot of ads for one of
your larger competitors the may dwarf your message? What ideas do the sales and
marketing team at the information portal have to keep that from happening?
• Call some of the other companies that
are advertising on the site. A call may come out of the blue to them, but this
element of surprise may create more honest answers, as pre-qualified references
are often a waste of time. Find the decision maker at the establishment that is
currently advertising on the site and ask them questions like: "What kind
of return are you seeing?" "How quickly do they respond to your
issues or questions?" "Do they seek your approval before issuing
statements on your behalf?" Try to ask these types of questions as many
times as you can without completely agitating the person on the other end of
the phone. It may seem annoying to the person on the other end, but it ends up
being an effective tool for seeking information.
By performing
this kind of due diligence, you will be able to more easily identify and
evaluate information portals that will help you maximize your marketing
investment. Many marketing firms have already performed comprehensive
evaluations of information portals, so they may be able to relay this kind of
information to you more quickly than performing investigative work on you own.
Also,
if you do not have the staff to accomplish this, many online marketing firms would
be happy to perform this service for you. Hiring an experienced firm to help
your company evaluate your options for allocation of marketing funds may prove
to be a wise investment. This is especially true when you consider what can be
gained through an effective and targeted online marketing campaign, as well as
what can be lost by choosing an ill equipped, poorly managed, or over-hyped
portal.