The phrase Social Media Optimization, (SMO), has quickly
become an industry buzzword in search marketing circles. The term refers to the
practice of crafting, altering or augmenting profiles, images, movies and other
files to be easily found and well shared in social media applications such as
43Things.com, MySpace, Tribe.net or Flickr, and by interested parties
throughout the blogosphere.
The
ultimate goal of any marketing campaign is to put products or services in front
of as many interested eyeballs as possible. Where the public leads, marketers,
by necessity, must follow and if those eyeballs begin to congregate over there
as well as over here, many marketers feel the need to move. Tens of millíons of
registered members populate dozens of social networks. People appear to enjoy
the ability to create communities and inform each other. Online marketers
looking for another winning venue are therefore turning to social media spaces
as social marketing tools.
For
the past five years, the number of high-traffic venues for search marketers
remained fairly constant, consisting primarily of Google. More recently, the
space has been supplemented by Yahoo, Ask and MSN. For the most part, five
years of consistency has benefited the search engines, their users, online
merchants and the SEO/webmaster communities. Nothing stays static very long on
the Internet though. The online marketing metaverse has expanded yet again.
People
like applications that make life easier. That's why search is somehow part of
practically every application people use online. One of the major appeals of
social media networks is that by nature, they are about sharing information,
usually from a highly personalized point of view. As the theory goes nobody
knows everything but everyone knows something. Collectively, we must know a
great deal. Where search tools are about users pulling information and Web2.0
applications are about pushing information to users, social media steps into
the middle ground by pushing information to subscribers and inviting others to
pull information via shared files.
In
a social network, large groups of people who would otherwise likely be
strangers associate with each other based on spider-web networks of contacts,
friends, images, interests, and occupations, creating ever expanding
communities. These communities, built around shared ideas and interests, draw
users by giving them the ability to educate, inform and share with others.
Both
Google and Yahoo have embraced social networking in their membership based
services for years, starting with Yahoo Groups and Google's Orkut. More recent
products include Flickr (Yahoo), Picasa (Google), Yahoo Publisher Network, and
Blogger (Google). The major search engines have learned from the lesson
suffered by the music and movie industries over the past decade.
About
eight years ago the true power distributive power of the Internet was
demonstrated by peer-to-peer file sharing networks. When Napster appeared on
the scene, the music files of millíons of people became illicitly traded public
property, virtually overnight. A similar thing happened to the movie industry
two years ago with broadband and bit-torrent. As soon as a large enough number
of Internet users catch on to a technology that delivers access to the
information or entertainment they want, that technology becomes a trend.
Sometimes, trends have a way of becoming habit.
Social
media applications have transited from trend to mainstream usage. Thousands of
new users sign up for Flickr, MySpace, Facebook, Linked-In, Tribes and other
community-active networks every day. As a result, blogging, image sharing and
new-media content creation have moved well beyond creative geekery and
corporate PR departments to become a trans-global pastime. Now that the various
social network tools have acquired mass-market popularity they represent a
pirate's treasure to corporate PR departments and the online marketers ready to
serve them.
As
far as treasure troves go, the world of social media is fairly easy to find;
access and start working in. Creating a MySpace membership or a Flickr account
is as easy as filling in a simple förm. While building a MySpace profile is
slightly more difficult than outfitting a Flickr portfolio, both are easy
enough for new users to begin immediately. Partially because social media is so
easy to use and partially because sharing information, recommendations and the
latest outrageousness with friends and strangers alike is so cool, tens of
millíons of people have populated the social environments with hundreds of
millíons of files, ranging from music, images, documents and movies.
Social
media is a cool, barely controlled environment in which individual users can
form ínstant communities, finding friendships based on shared interest, passion
and ideas. So how long do such environments remain cool after the invasion of
barbarians cleverly disguised as marketing experts? That all depends on how we
(the barbarians), make use of the virtual villages we're migrating into.
The
problem with breaking in any new marketing medium is the ínstant gold-rush
mentality of the advertisers who are early adopters. As recently as six or
seven years ago, for instance, the majority of SEOs chased placements without a
great deal of regard for the integrity of the search results. Claiming every
possible Top10 placement under any given keyword phrase for a single site on
AltaVista, InfoSeek and Lycos was entirely possible, and it was done with
mercenary zeal. Ask any long-term SEO about the earliest days of the industry
and most, if not all will show a slow, sly, satisfied smile. Back then,
everything was blackhat. Before PPC paved the way to profitability, the search
engines naturally considered SEOs as dangerous enemies.
Similarly,
social networkers are not terribly happy about hitting the search marketing
radar screen. By introducing corporate clients to what is assumed to be an open
and non-commercial atmosphere, the online marketing sector is blatantly
degrading the experience shared amongst the people making up the social
network. As the months move on, more and more marketers are finding their way
into places like MySpace. Communicating with custom created personalities
shilling brand name sneakers is not what most social network users signed up
for.
On
the other side of the coin, the people populating social networks are already
being subjected to advertising. Banner ads have been a part of MySpace for over
a year and in a deal recently signed between MySpace and Google, AdWords ads
could begin appearing alongside the personal profiles of MySpace members who've
registered with the AdSense program. Movie studios, bands and other performers
have also used social media, primarily MySpace, as an effective marketing venue
to reach youthful consumers. Flickr sometimes displays paid ads from Yahoo
Search Marketing. Advertising is nothing new to web users though its inclusion
in areas or formats that would normally be considered non-commercial content is
often frowned upon.
The
social media environment is increasingly going to be used as a marketing tool
regardless of how the various social networks and their millíons of members
feel about it. For a good search marketer, it is nearly impossible to avoid
affecting whatever file one is working on in order to get good placement. In
the realm of social media, adding tags, links and trackbacks is easier than
altering the title, meta-tags, content text and link patterns. As Internet
users gravitate towards the social media and thus, towards each other, online advertising
is likely to take a community and interest based focus.
Wikipedia
list of social networking websites
Jim Hedger
Search marketing expert Jim Hedger is one of the most prolific writers in the
search sector with articles appearing in numerous search related websites and
newsletters, including SiteProNews, Search Engine Journal,
http://ISEDB.com, and Search
Engine Guide.
He is currently Senior Editor for the Jayde Online news sources SEO-News and SiteProNews. You can also find additional
tips and news on webmaster and SEO topics by Jim at the SiteProNews blog.
View all articles by Jim Hedger